Privacy Policy — Silk Road Television
Effective date: 21/10/2026
[Legal Owner / Company Name] (“we,” “us,” or “our”) operates Silk Road Television, an IPTV media player.
This Privacy Policy explains how information is handled when you use the app and our support services.
1. About the App
Silk Road Television plays compatible media sources supplied by users or their authorized service providers.
We do not provide IPTV subscriptions, playlists, television channels, movies, or series. Media content is delivered by the sources connected by the user.
2. Media Sources and Provider Credentials
When you connect a media source, the app processes the information necessary to access it. This may include playlist URLs, server addresses, usernames, passwords, or access tokens, depending on the supported connection method.
[Specify exactly which connection details the app handles, whether they are stored on the device or on your servers, whether they are synchronized or backed up, and how users can remove them.]
These details may contain sensitive access information. Do not share them publicly or include them in support messages.
3. Preferences and Playback Information
[Explain whether favorites, viewing history, searches, playback progress, and settings are stored. Specify whether storage is local, server-based, or both, and how users can clear this information.]
4. Technical and Diagnostic Information
[State whether the app or its service providers collect IP addresses, device information, app versions, usage analytics, crash reports, or server logs. Identify the actual information collected and its purpose. If none is collected by you or your SDKs, state that accurately.]
5. Support Communications
When you contact us, we receive the information you provide, such as your email address, message, and attachments.
We use this information to respond to your request and investigate reported issues.
6. How Information Is Used
Where applicable, information is used to:
• Connect to media sources selected by you.
• Provide playback and app functionality.
• Store your preferences.
• Respond to support requests.
• Diagnose technical issues.
• Protect the app against misuse.
• Comply with applicable legal obligations.
[Describe any additional uses, such as analytics or advertising, if applicable.]
7. Connections to Media Providers
When the app requests a playlist, program guide, artwork, or media stream, it connects to the relevant source or service.
Those services may receive your IP address, access credentials supplied for that service, and technical request information needed to respond.
Their handling of information is governed by their own privacy policies. You should review the policies of any provider whose services you connect to the app.
8. Other Third-Party Services
[Identify any hosting, analytics, crash reporting, advertising, authentication, or payment services integrated into the app. Explain what information they receive, why they receive it, and link to their privacy policies. If none are used, state that accurately.]
[State accurately whether information is sold, shared for targeted advertising, or used for tracking across other companies’ apps or websites.]
We may disclose information where required by applicable law or where reasonably necessary to protect users, our services, or legal rights.
9. Data Retention and Deletion
[Specify how long source connection details, preferences, diagnostic information, and support messages are retained, or the criteria used to determine retention.]
You can remove saved media sources and associated information through [Actual App Settings Path].
For information held by us, you may request deletion by contacting [Privacy Email]. Some information may be retained where required by law or for documented security and backup purposes.
[If the app supports creating an account with you, add the actual in-app account deletion process and explain the deletion timeframe and any retained data.]
10. Security
We use reasonable technical and organizational measures designed to protect information under our control.
No method of electronic transmission or storage can guarantee absolute security.
11. Your Choices and Rights
Depending on applicable law, you may have rights to access, correct, delete, or restrict certain uses of your personal information.
Contact [Privacy Email] to submit a request. We may need to verify your identity.
[Describe any available controls for optional analytics, advertising, notifications, or other processing.]
12. International Processing
[Describe where information handled by you and your service providers is stored or processed, and any applicable safeguards for international transfers.]
13. Children’s Privacy
[State the app’s intended audience and actual practices concerning children’s information.]
The media accessible through the player depends on the sources connected by the user. Parents and guardians should supervise the sources and content accessible to children.
14. Changes to This Policy
We may update this Privacy Policy as our practices or app features change. Updates will appear on this page with a revised effective date.
Where required, we will provide additional notice or obtain consent.
15. Contact Us
App: Silk Road Television
Responsible entity: [Legal Owner / Company Name]
Privacy email: [Privacy Email]
Business address: [Business Address]
Website: [Website URL]